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WOW Award Recipient is Michael Rago

  • Category: News
  • Posted On:
  • Written By: Michelle Aliprantis

Our non-clinical WOW Award Recipient is Michael Rago. Mike has been with LBH since September 2011. Mike’s nominator noted “On November 9, 2018 we had a flood in the Laboratory from a broken water pipe. A phone call came to me at 6:00 am while I was driving to work to report the flooding in the lab by the night shift Boiler Operator. Mike Rago was on site getting ready to start the work day at 7:00 am but no one was aware he was here. He was called out to the site of the incident without taking time to punch the clock sensing the urgency of the problem. He shut down the main water valve and stopped the flooding within minutes of the phone call. I called the Boiler Operator 10 minutes after the first call and the job was completed and the cleanup started. He saved Lower Bucks Hospital a lot of money by getting to the source of the problem before more equipment and hospital property got damaged by his immediate call to action. Mike deserves to be recognized for going above and beyond the call of duty not only on this occasion but at other times showing his dedication and skillsets. He is a leader and an asset to my great team.” Thank you, Mike, for your consistent hard work and dedication.