Lower Bucks Hospital congratulates our November WOW Award winner, Kelley Louden, RN - ER.
Award Recipient for the Month of November is Kelley Louden, RN –
ER. Kelley has been with LBH since 2005. Her nominator states, “I
am writing to acknowledge the wonderful care, support with the “Above
and Beyond” treatment I received from nurse Kelley at Lower Bucks
Hospital. I initially called the Hospital before going, inquiring about
the procedures I would undergo upon arrival, I understood that I would
be cleared medically with testing and then be seen by a Crisis Counselor
for evaluation as to whether I would be an in-patient or out-patient.
I am a diabetic for over 63 years and having Kelley’s assistance
set me at ease. My blood sugar levels were rising by the general anxiety
I was experiencing. My pump was removed and locked up. Kelly provided
support as I asked her about food, carbs and insulin dosages to keep me
under control. Her presence during all of our interactions was reassuring
and comforting, I felt her full attention. The doctor that attended to
me at my bedside, asked me a few questions, time passed. I was asked to
sign a release saying that I would stay 72 hours for proper evaluation.
I spoke to Kelley about what was occurring. She arranged for me to see
a counselor, to evaluate me as I awaited discharge. This was of tremendous
importance and reason for coming to the hospital. I am known as a retired
Social Worker and felt the warmth and depth of her support.” Thank