Our clinical WOW Award Recipient is Rosa Bakos, one of our Phlebotomy tech’s.
Rosa has been with the hospital since June 2013. One nominator noted “Rosa
goes above and beyond to comfort the patient and encourage compliance
with blood draws. She will go to the patient’s room, reassure and
soothe the patient during the blood draw and leaves them with a smile
on their face.” A second nominator stated “Rosa is an outstanding
individual. She makes the patient feel at home and comfortable in difficult
times. Rosa makes the hospital a pleasant place to work as a kindred spirit.
She should be recognized for her hard work and talent.” Thank you,
Rosa, for your willingness to go the extra mile to make our patient experience
the best it can be.